Fix QuickBooks Online TLS Error on Different Version of Windows

QuickBooks Error

QuickBooks-Online-TLS-Error

TLS is an abbreviation of Transport Layer Security. It is a set of Internet Explorer having features of TLS 1.0 and TLS 1.1. The main point of concern is that from 22nd May 2017, QuickBooks online is not supporting the TLS setting of 1.0 or TLS 1.1. Additionally, QuickBooks requires an Internet Explorer(IE) setting of TLS 1.2 only. Sometimes QuickBooks TLS errors may occur that can hamper your work. But Don’t worry here you will get the best solution for the issue.

If you access it via Internet Explorer(Windows), then this will cause a hindrance to accessing QB Online. Apart from this, it does not impact any changes if you are using another browser like Firefox or Google Chrome.

Switch to QuickBooks Online from QuickBooks Desktop

If you are facing difficulty moving to QuickBooks Online from QuickBooks Desktop then you need to verify your Internet Explorer TLS security settings to make sure it is allowed for TLS 1.2. Sometimes because of the QuickBooks TLS Error, you may also face some difficulties.

For Windows 10 users

Windows 10 has an in-built Internet Explorer 11, that’s why TLS 1.2 is enabled by default. By performing the below steps you can confirm whether TLS 1.2 is enabled or not.

  1. The first thing you have to do is to shut the QuickBooks Desktop.
  2. Next, open Internet Explorer.
  3. Select tools menu.
  4. Then, go for Internet options.
  5. Choose the Advanced tab and search for the security section.
  6. Now, check whether TLS 1.2 is enabled or not. If not, click on the box to enable it.
  7. Hit the “OK” button.
  8. Next, close Internet Explorer and again, open QuickBooks Desktop and check whether the problem is solved or not.

Read Also: In-Built Quickbooks Enterprise Features Much Scalable And User Friendly?

Windows XP or Vista users

It is not possible to upgrade past Internet Explorer 8 on Windows XP or Vista, so you require upgrading your Windows operating system to a current version that is officially supported by Microsoft.

If you try sign-in to QuickBooks online

Your TLS settings depend on the operating system (OS). So for this, you have to check your operating system, if you are accessing QuickBooks Online from Internet Explorer.

Windows 10 users

  1. By default in Windows 10, Internet Explorer 11 and TLS 1.2 are already there.
  2. Follow these steps to check whether TLS 1.2 is enabled or not.
  3. On Internet Explorer, tap on the tools menu.
  4. Next, select Internet options.
  5. Tap on the Advanced tab and search for the security section.
  6. Now, check whether TLS 1.2 is enabled or not. If not, click on the box to enable it.
  7. Next, hit the “OK” button.
  8. At last, shut Internet Explorer and open it again to sign in to https://qbo.intuit.com.

Windows 7/8/8.1 users

You need to upgrade to Internet Explorer 11 if you are still using Windows older versions 7, 8, 8.1. Or you can enable TLS 1.2 from your Internet Explorer settings if you want Internet Explorer 9 or 10. If you already have Internet Explorer 11, then, verify your TLS settings by performing the below steps.

  1. Select Internet Options from the Tools menu in Internet Explorer.
  2. Hit the Advanced tab and then search for the Security section.
  3. Next, confirm whether TLS 1.2 is enabled or not.
  4. Tap on the “OK” button.
  5. Shut the Internet Explorer and then open it again to sign in to https://qbo.intuit.com.

Also See: How to Use QuickBooks Screen Share Feature in QuickBooks?

Windows XP or Vista users

You cannot update past Internet Explorer 8 on Windows XP or Vista, for this, you must have to update your OS to a later version that is officially supported by Microsoft.

If TLS 1.2 error resumes after .net

If you are still facing the same error after confirming TLS 1.2 process, then follow the given steps.

  1. The first step to do is you have to organize your Internet Explorer (IE) setting to avoid TLS errors. The default browser for QuickBooks is Internet Explorer.
  2. To configure, perform the given steps.
  3. Tap on Tools and then go to Internet Options.
  4. Choose delete from the General tab. Next, select Temporary Internet files and click on Delete.
  5. Next, select the LAN setting from the Connections tab, go for LAN settings.
  6. Then, choose the box next to Automatically Detect Settings.
  7. Confirm that the Proxy servers are blank unless you use one.
  8. Click on “OK” twice.
  9. From the Advanced tab, scroll down the list.
  10. Confirm that both SSL 2.0 and SSL 3.0 are examined.
  11. Next, you have to clear the box to check for the publisher’s certificate.
  12. Scroll to the bottom from the Advanced tab.
  13. Confirm that TLS 1.2 is unchecked.

Final Instructions to Resolve QuickBooks TLS Error 

If you are unable to perform the above steps, then get help from our Intuit’s Certified Experts. Dial our QuickBooks helpline number or visit our web portal for further information. Experts will help in solving QuickBooks TLS Error.