QuickBooks is a robust application designed to serve numerous benefits to small and medium-sized businesses. QuickBooks Payroll is the one fruitful feature among all purposely been utilized to calculate employee salaries and adjust entire components of the salary. Such a program has to be updated to get prevented from encountering technical bugs. Howsoever, QuickBooks Error 15102 is a common error that usually arises while you download the QuickBooks Desktop or update the payroll. Once you face this error, the work comes to a screeching halt so it is crucial to deal with it ASAP. Through this blog post, you will be able to understand the reasons for its appearance and impactful solving methods. Thus, keep reading!
Error Message Appears When Downloading A Payroll Updates
You will receive the following error message during QuickBooks Payroll updates
- Error 15102: Failed to reset update
Don’t fret! There is an efficient way to sort it out within a couple of minutes. Let’s first identify why QuickBooks Error Code 15102 occurs.
Feasible Reasons behind QuickBooks Error 15102
Here’s the list of possible causes for which you confront QuickBooks Error Code 15102:
- When the downloaded link of QuickBooks is invalid or inaccessible
- If you operate QuickBooks in multi-user mode
- Probably, you’re not using the latest version of QuickBooks software
- If you are not logged in as Windows Administrator or running the application as Administrator.
Prerequisite Things To Perform Before Attempting Fixing Methods
Here’re the fundamental requirements you have to perform before attending the troubleshooting guide for QuickBooks Error 15102.
A. Update QuickBooks Desktop
- Launch QuickBooks Desktop
- Go to the “Help” menu and select the “Update QuickBooks Desktop” option
- Choose the “Update Now” tab at the top of the screen
- Finally, click the “Get Updates” tab
- All the updates available for QuickBooks will start downloading and installing.
B. Download The Current Payroll Tax Table
- Open QuickBooks on your Windows PC
- Go to the “Employees” menu
- And select the “Get payroll updates” tab
- Now, choose the option of “Download the entire update”.
- Finally, click “Download Latest Update” to get all the payroll updates downloaded..
Methods To Solve QuickBooks Error 15102
Beneath, you will get the best solutions to resolve the QuickBooks Payroll Update Error 15102. Let’s follow the solutions provided underneath one by one until the error code 15102 gets disappeared:
Solving Method 1: Switch To Single-User Mode
If QuickBooks Desktop is running in multi-user mode, there would be a high chance of occurring QuickBooks Error 15102. Thus, make sure you access the company file in single-user mode otherwise; working in a multi-user environment causes the error. In such a scenario, you are extremely required to switch to the single-user mode to get it resolved. You will find the single-user mode option in the “File” menu where the switching option is available.
Solving Method 2: Make Sure That The File Location Is Correct
When you try to download the QuickBooks payroll update to an invalid or inaccessible location, the downloading process may get interrupted. An incorrect file location will trigger the QBs Error 15102 issue. Thus, it is essential to ensure that the mapped file location is correct. Thus, check it out and if necessary change the download file location using the following steps:
- First, open the Product Information window by pressing the “Ctrl + 1” keys on your keyboard.
- Then, identify the file location path.
- Note down the location where the file is being downloaded.
- Afterward, select the “Help” tab and click the “Update QuickBooks” option.
- Now, you have to select the “Options” tab and examine if the download location path is correct.
- In case, the location is incorrect, immediately change the state of an incorrect location.
- Now, select “Yes” for Shared Download.
- Finally, click the “Save” button to confirm the changes that you have made.
- In the end, click “Close” and download the payroll updates to check if QuickBooks Error 15102 has been resolved.
If, unfortunately, the same error code persists, jump to the next solving tricks.
Solving Method 3: Remap the Drive If the Location Is Correct
Here’s the accurate stepwise procedure for remapping the drive. Let’s feast your eyes below and follow accordingly:
- First, close your QuickBooks Company file if currently it is running on your desktop.
- Now, remap your drive to a new letter. To do so,
- Open your Company File using a new map drive.
- Navigate to “Help” > “Update QuickBooks Desktop’s
- Click the “Options” tab.
- Now, disable Shared Downloads and make it enabled again.
- Verify that the download location is using the new mapped drive.
- Click “Save” and tap the “Close” button.
Now, try downloading an update of QuickBooks payroll to confirm the QuickBooks Error 15102 problem is been sorted out. Continue applying the next fixing method if the same error still exists.
Solving Method 4: Run QuickBooks Desktop As An Administrator
Running QuickBooks as an administrator is a proficient way in terms of getting rid of the QuickBooks Payroll Error 15102 issue. Let’s do it now:
- First, click the “Start” button.
- Now, select the “Switch User” option.
- Now, opt for an account that has administrative rights.
- Afterward, log in using the correct admin account credentials.
- Now, launch QuickBooks on your Windows by putting a right-click on the “QuickBooks Desktop” icon.
- Then, choose the option of “Run as Administrator.”
- Afterward, run the payroll updates application if you are prompted by User Account Control (UAC).
- And then, place a click on the “Continue” tab.
Now, the payroll updates will start running. You just have to check if the QuickBooks Error 15102 is resolved.
Read Also- QuickBooks Error 15243
Dial 24/7 Opened Helpline Number For Advanced Techniques
After perfectly following the aforesaid solutions, you will no longer be facing the QuickBooks Error 15102. But, in case, the same error problem still exists, contact us via the proffered Quickbooks helpline number. Once you connect with our expert team clearly address your issues so that you they would instantly dissolve your issue.